Month: February 2025

  • Latin America’s smartphone market grows 15% in 2024

    Latin America’s smartphone market grows 15% in 2024

    Latest research from Canalys, now part of Omdia, reveals that the Latin American smartphone market grew 15% in 2024, achieving a record shipment of 137 million units. This growth was driven by a recovery in demand for devices, boosted by a replacement cycle and aggressive commercial offers from manufacturers. Samsung retained the pole position by growing its shipments 12% to 42.9 million units. Motorola held onto second place despite a 4% year-on-year decline, shipping 22.8 million units. Meanwhile, Xiaomi, in close competition, secured third place with 20% shipment growth, reaching 22.7 million units. The Chinese manufacturer continues to narrow the gap, positioning itself to potentially overtake Motorola in the region. TRANSSION seems to be consolidating its fourth place in the Latin American market by growing 40% and shipping 12.8 million units. HONOR, with a surprising 79% year-on-year growth, was placed in the top five for the first time, shipping 8.0 million units, mainly driven by its expansion in the Central American market where it achieved a year-on-year growth above 200%.

    “The historic milestone of 137 million units of smartphones shipped to Latin America may make one think, at first glance, that by 2024 virtually all players in the smartphone market have won,” said Miguel Pérez, Senior Analyst at Canalys. “Emerging vendors such as Xiaomi, TRANSSION, HONOR, OPPO and realme achieved record shipments, spurring demand for devices and significantly increasing market competitiveness, particularly in the sub-US$300 price segment which accounted for 72% of total devices sold within the year. However, it is worth analyzing where this growth occurred and how it corresponds—either to the business strategy or to a temporary reaction to the dynamics of competitors.”

    “From a competitive perspective, the Latin American smartphone market in 2024 was mainly characterized by a battle for market share in units,” added Pérez. “The dominant historical vendors, Samsung and Motorola, fought to regain lost ground against Chinese manufacturers such as Xiaomi and TRANSSION, who continued to consolidate their presence in the region by gaining share from the established brands. This dynamic meant that the market in contention was the price segment below US$200, which explains 94% of the increase in the units shipped to the region compared to 2023. Thus, the significant increase in competition in the Latin American smartphone market has been driven by a strong focus on value for money. This restricts manufacturers’ and sales channels’ profitability while also limiting opportunities to generate new revenue streams through the broader adoption of cutting-edge mobile technologies in the market.”

    “While competition is expected to drive demand, basing a significant part of the business on low-profit segments is a risky game for vendors,” stated Pérez. “For brands lacking well-balanced portfolios across price segments and ecosystem devices, market stability may be at risk amid unforeseen disruptions like inventory build-up and slowing demand—an increasingly plausible scenario following record-high shipments. Additionally, Canalys’, now part of Omdia, latest forecast estimates a slight decrease of 1% for the Latin American smartphone market in 2025. All of this suggests that the vendors that will succeed in the region this year will not be those that achieve scale in the low-end, but rather those that manage to upgrade a significant part of their sales and brand positioning in higher-value segments.”

    LATAM smartphone shipments and annual growth
    Canalys Smartphone Market Pulse: Q4 2024

    Vendor

    Q4 2024
    shipments
    (million)

    Q4 2024
    market
    share

    Q4 2023
    shipments
    (million)

    Q4 2023
    market
    share

    Annual
    growth

    Samsung

    10.2

    31%

    8.8

    28%

    17%

    Xiaomi

    5.4

    16%

    4.9

    16%

    11%

    Motorola

    5.2

    15%

    6.0

    19%

    -14%

    TRANSSION

    3.1

    9%

    3.0

    10%

    4%

    Apple

    2.8

    8%

    2.5

    8%

    12%

    Others

    6.8

    20%

    6.4

    20%

    6%

    Total

    33.5

    100%

    31.5

    100%

    6%

    LATAM smartphone shipments and annual growth
    Canalys Smartphone Market Pulse: Full year 2024

    Vendor

    2024
    shipments
    (million)

    2024
    market
    share

    2023
    shipments
    (million)

    2023
    market
    share

    Annual
    growth

    Samsung

         42.9

    31%

         38.4

    32%

    12%

    Motorola

         22.8

    17%

         23.6

    20%

    -4%

    Xiaomi

         22.7

    17%

         19.0

    16%

    20%

    TRANSSION

           12.8

    9%

           9.2

    8%

    40%

    HONOR

           8.0

    6%

           4.5

    4%

    79%

    Others

         27.7

    20%

         24.2

    20%

    14%

    Total

       137.0

    100%

       118.9

    100%

    15%

    Canalys

  • Satellite communication market to grow USD 194.55B by 2032

    Satellite communication market to grow USD 194.55B by 2032

    The Satellite Communication Market Size was valued at USD 84.47 Billion in 2023 and is expected to reach USD 194.55 Billion by 2032 and grow at a CAGR of 9.72% over the forecast period 2024-2032, according to SNS Insider.

    The Satellite Communication Market is experiencing rapid growth, due to high demand for high speed internet, growing application of satellite-based services in defense and commercial sectors, and improvements in satellite technology. Growing adoption of low Earth orbit (LEO) satellites is improving connectivity in remote areas, and the incorporation of satellite communication into aviation, maritime, and IoT applications will continue to drive the market. Furthermore, the increasing adoption of 5G infrastructure and investments in government space exploration further support global industry expansion. With data consumption and cloud-based applications creating demand for more bandwidth capacity, satellite operators are advancing high-throughput satellite (HTS) systems.

    Key Industry Segmentation Analysis
    By Frequency Band, “C-Band Dominates, Ka-Band Rapid Growth
    In 2023, the C-band segment led the Satellite Communication Market with a 34% share, owing to extensive deployments in broadcasting and telecommunication sectors. It is well-suited for mission-critical applications owing to its capability of providing reliable communication in harsh weather.

    The Ka-band segment is set to grow at the fastest CAGR of 10.54% from 2024 to 2032, offering higher bandwidth and faster data transmission for broadband, HD video streaming, and enterprise communication. Rising demand for satellite-based internet and evolving satellite technology are fueling this growth. Additionally, the continuous expansion of satellite constellations and increased deployment of high-throughput satellites (HTS) are expected to drive significant adoption of the Ka-band in the coming years.

    By Component, services Dominating and Equipment Fastest Growing
    In 2023, the services segment led the Satellite Communication Market with a 58% share, due to the growing demand for satellite-based data, broadcasting, and communication for different sectors such as media, defense, and maritime. Satellite capacity leasing, network operation, and value-added services are included.

    The equipment segment is projected to grow at the fastest CAGR of 10.02% from 2024 to 2032, due to an increased use of advanced ground-based communication equipment like antennas, modems and transceivers. This demand for high-performance satellite communication hardware is also fueled by the rise of IoT and 5G networks, as well as the increasing need for versatile and secure communication structures.

    By Application, broadcasting Dominating and Airtime Fastest Growing
    In 2023, the broadcasting segment dominated the market with a 25% share, owing to the growing demand for satellite TV, radio, and live event coverage. This is where satellite communication continues to be vital in providing consistent streaming media service with high availability.

    The airtime segment is expected to grow at the fastest CAGR of 10.78% from 2024 to 2032, due to increasing adoption of Mobile Satellite Services (MSS) in maritime, aviation, and remote-based land operations. Satellites are increasingly being used for real-time data transmission and seamless global connectivity, resulting in high growth in the segment driving up demand for satellite airtime services..

    By Satellites Constellation, LEO Satellites Dominate and Accelerate with Mega-Constellations Expansion
    In 2023, the LEO satellites segment led the market with a 44% share, driven by their low latency and superior communication capabilities. Widely utilized for broadband internet and Earth observation, LEO satellites offer enhanced connectivity, making them essential for various industries. From 2024 to 2032, this segment is expected to grow at the highest CAGR of 10.19%, fueled by the continuous deployment of mega-constellations by companies like SpaceX, OneWeb, and Amazon. These initiatives aim to deliver high-speed global internet, especially to remote and underserved regions, further strengthening LEO satellites’ market dominance.

    By Vertical, Media Leads, but Government & Defense Drive the Future of Secure Satellite Communication
    In 2023, the media & broadcasting segment dominated the market with a 26% share, driven by increasing demand for content distribution via satellite and broadcasting of live events. Satellite Communication for content distribution over a wide geographical area is still a major driver of growth.

    The government & defense segment is projected to grow at the highest CAGR of 11.08% 2024 to 2032, due to the increasing requirement of secure communication, especially in military operations, surveillance, and disaster response. Governments all around the world are investing heavily in advanced satellite-based systems to improve the resilience of national security and communication. SNS Insider

  • India to lower duties if Cook unable to swing iPhone carveout?

    India to lower duties if Cook unable to swing iPhone carveout?

    With US President Donald Trump harping on import barriers like `reciprocal tariffs’ to protect factory jobs at home, Apple Inc has responded with a plan to invest $500 billion and create 20,000 jobs in America over the next four years. News reports suggest it will not bring iPhone making back onshore, but focus on churning out AI servers in the US. This move, announced after CEO Tim Cook met Trump in the Oval Office, echoes what Apple did during the latter’s earlier term, when it got tariff relief on iPhones shipped from China in lieu of local job creation. If a similar deal works out this time round, taut nerves would ease in India. As of now, however, a signature success of the Centre’s production linked incentive scheme is at threat. Thanks to this subsidy, local smartphone assemblers had joined global supply chains. This integration was led by Apple’s iPhone export thrust from India. In 2024, almost 1.1 trillion worth of these handsets were exported, a steep 42% rise that reflects an incline in both value addition and volumes. A hefty chunk of those shipments were to the US market, where Indian made devices had begun to rival the Chinese made.

    With even new models being assembled here, this export boom has also been advertising `Made in India’ as a top end label. But then, Trump won the White House and put the idea of tariff reciprocity on his trade agenda.

    Should a trade policy reset by America impact manufacturers in India, among the hard hit might be Samsung, Chinese players with local factories and Apple’s trio of phone makers: Foxconn’s Indian business, Tata Electronics and Pegatron’s local unit, in which Tata took a 60% stake recently. Admittedly, it is only a guess how Trump’s game of barriers will unfold. On current signs, he may impose tariffs to mirror ours on a bilateral basis, as reciprocity implies. This means India’s 16.5% import duty on smartphones would invite the US to charge the same on Indian shipments there. A raised barrier could go even higher in a bizarre but plausible scenario: if our GST gets counted too.

    Either way, our US bound exports stand to get squeezed. Granted, this squeeze might be mild if China made devices face even steeper tariffs and American buyers prove price insensitive.

    But we cannot count on blow softeners.

    Indian import duties on some smartphone inputs are to be cut, as India’s latest budget outlined, but in case US tariff reciprocity kicks in, we should consider a big duty cut on the assembled product. Since this barrier’s strategic aim was to shield domestic assembly from import competition, we stare at a trade-off. Abroad duty cut, as trade rules demand, could expose our market to a Chinese influx again, hurting local assemblers. But then, these businesses have achieved scale and should’ve used it to sharpen a cost edge. Crucially, the import risk they’d face must be weighed against the need of low barrier access to the US to sustain a boom.

    We must also factor in the consumer benefit of cheaper handsets that a duty cut will yield. Plus, it would align with the logic of free trade. A protectionist policy ought to serve as an industry incubator at most. Beyond a point, producers should be exposed to global rivalry, pushing them to raise their game. While Cook might yet be able to swing an iPhone carveout, our best bet may well be to play for US market access. A free trade pact could ease our path, but that’ll take long. And we must abide by trade rules. LiveMint

  • As Trump’s reciprocal tariff threat looms, electronics at least risk

    As Trump’s reciprocal tariff threat looms, electronics at least risk

    As US President Donald Trump’s reciprocal tariff threat looms for exports of engineering goods and pharmaceuticals to textiles, India’s booming electronics goods shipments may be at least risk.

    The duty disparity or the gap between import levies is one of the lowest for electronics among major categories, according to two people aware of the matter, who spoke on the condition of anonymity.

    Commerce ministry data shows India’s electronics exports to the US face an average tariff of 0.41%, while US shipments under the same category face a duty of 7.64%, resulting in a gap of 7.23%. That’s far lower than 13% for diamonds and gold items, and 32% for meat and processed farm products.

    The US tech giant Apple Inc, which began manufacturing in India in 2017, has been the biggest contributor to India’s electronics exports to the US in recent years. “This could influence the US’s approach to tariff adjustments on Indian electronic goods,” the people said, stressing that any duty hike would also impact American firms.

    India’s shipments of mobile phones and electronic components to medical devices to the US have surged from about $986.22 million in FY18 to $10.05 billion in FY24, the commerce ministry data showed. These accounted for about 35% of total exports of the industry in the last fiscal.

    The US market also presents a huge opportunity. Of the $4 trillion global electronics trade every year, the US alone imports nearly $700 billion worth of such goods.

    “Given this dependence, India cannot achieve the Prime Minister’s $500 billion electronics manufacturing vision without deep integration into the US market,” said Ronak Pol, team lead at Foundation for Economic Development, a policy advocacy firm.

    Moreover, India’s high tariffs were used as a strategic tool to protect domestic industry, but they now exceed those in competing hubs like China, Vietnam, Thailand, and Mexico, said Pol. “A reciprocal tariff response from the US could erode India’s competitiveness, disrupt supply chain shifts, and deter future investments.”

    Queries sent on Monday to the spokespersons of the ministries of commerce, external affairs, US Embassy and Apple remained unanswered till press time.

    Ajay Srivastava, a former commerce ministry official and founder of the Global Trade Research Initiative (GTRI), said, “Trump’s reciprocal tax plan goes against the WTO’s Most Favoured Nation (MFN) principle, which requires countries to apply the same tariff to all trading partners unless a free trade agreement (FTA) is in place. The US reciprocal tariff plan breaks this rule.”

    The Indian government, however, hopes the electronics sector will not be included in the reciprocal tariff as the US “benefits significantly from exports of electronic goods, including smartphones”, said the first of the two people quoted earlier.

    The second person said India is engaging with the US “as a friendly partner, we expect a positive outcome across all sectors”.

    India has already reduced the basic customs duty on carrier-grade Ethernet switches from 20% to 10%, aligning it with the duty on non-carrier-grade Ethernet switches.

    This reduction is expected to benefit US exporters, who supplied $653.4 million worth of these products to India in the last fiscal year. The tariff on synthetic flavouring essences dropped from 100% to 20%, benefitting $21 million in US exports.

    The NDA government, led by Prime Minister Narendra Modi, has set an ambitious goal of achieving $500 billion in electronics exports by 2030. Commerce minister Piyush Goyal urged the industry on Monday (24 February) to aim for $100 billion in electronics exports in the next five to seven years.

    Till January in FY25, the sector’s overseas shipments have already surpassed the previous financial year’s total of $29.11 billion, reaching $30.21 billion.

    Besides the US, India exports electronics goods to the UAE, the Netherlands, the UK, Italy, Czech Republic, Austria, Germany, Russia, China, France, Japan and Hong Kong. LiveMint

  • Delhi HC denies early hearing on plea to ban DeepSeek

    Delhi HC denies early hearing on plea to ban DeepSeek

    The Delhi High Court on Tuesday (February 25, 2025) refused to grant an early hearing on a plea for blocking access to DeepSeek, an AI chatbot developed by Chinese entities, in all forms in India.

    A bench of Chief Justice D K Upadhyaya and Justice Tushar Rao Gedela said there was no urgency in the PIL and it did not deserve a priority hearing.

    After the petitioner’s counsel said it was a sensitive matter, the court asked him not to use the platform if it was so harmful.

    “These kinds of platforms have been available in India for a long time. Not only DeepSeek but there are several such platforms available. Don’t use it if it’s so harmful. There is no ground for early hearing,” the bench said.

    The court further held, “No case for an early hearing is made out. The application is rejected”.

    Many things were available on the Internet for the entire world to access, but a person was not required to use everything, the court added.

    The petitioner’s counsel sought the hearing be brought from April 16 to a prior date and said the matter couldn’t be heard due to paucity of time on the last occasion.

    The court previously granted time to the Centre’s counsel to get instructions in the matter.

    Petitioner Bhavna Sharma, a lawyer, said the plea sought to protect the personal data of citizens and the data in government systems and devices from cyber attacks and data breaches, and uphold its confidentiality.

    The plea said within a month of the launch of DeepSeek application on play stores, various vulnerabilities were discovered in it, causing a large-scale leak of sensitive personal data online, including chat history, back-end data and log streams. PTI

  • Optical transport equipment market ends the year strong in 4Q 2024

    Optical transport equipment market ends the year strong in 4Q 2024

    According to a recently published report from Dell’Oro Group, the trusted source for market information about the telecommunications, security, networks, and data center industries, , the Optical Transport equipment market ended 2024 on a strong note, growing approximately 45 percent quarter-over-quarter in 4Q 2024. The market, however, declined by 13 percent in the full year 2024 due to customers adjusting for excess inventory and broadly unfavorable macroeconomic conditions.

    “There is light at the end of this tunnel,” said Jimmy Yu, Vice President at Dell’Oro Group. “The Optical Transport equipment market entered a period of revenue contraction in late 2023 and looks to be exiting it in early 2025. The strong fourth quarter growth rate in 2024 is a great indication that supply and demand for Optical Transport equipment is near equilibrium, meaning the equipment glut is over,” added Yu.

    Additional highlights from the 4Q 2024 Optical Transport Quarterly Report:

    • 4Q 2024 had one of the best quarter-over-quarter growth rates seen in a fourth quarter. The sharp growth occurred not only in China, where there is strong seasonality but across almost all regions, including North America, which posted its third quarter of consecutive revenue increase. The Optical Transport market outside of China grew approximately 35 percent sequentially in 4Q 2024.
    • The customer inventory correction that started in 4Q 2023 is behind us. Vendor comments indicate that order flow is increasing, and optical revenue in the North American region, where most of the excess inventory build-up occurred, is improving.
    • The top five vendors in 2024 were Huawei, Ciena, Nokia, ZTE, and Infinera. Huawei held the highest market share at 33 percent, followed by Ciena at 19 percent. Nokia’s acquisition of Infinera has not closed, however, if they were combined, the joint market share would be 19 percent as well.
    • Three vendors gained market share in 2024. Huawei gained three percentage points, ZTE gained one percentage point, and Cisco gained one percentage point. These vendors gained market share in most of the regions they supply.

    NewsBit Bureau

  • Taiwan detains Chinese ship over damaged undersea cable

    Taiwan detains Chinese ship over damaged undersea cable

    Taiwan detained a Chinese-crewed cargo ship on Tuesday (Feb 25) after a subsea telecoms cable was severed off the island, the coast guard said.

    It is the latest in a series of Taiwanese undersea cable breakages, with previous incidents blamed on natural causes or Chinese ships.

    Taiwan’s Chunghwa Telecom reported the cable between Penghu, a strategic island group in the sensitive Taiwan Strait, and Taiwan was disconnected early on Tuesday, the Ministry of Digital Affairs said.

    The Togolese-registered ship Hongtai was intercepted in the area and escorted back to Taiwan, the coast guard said.

    The case was being “handled in accordance with national security-level principles”, it added.

    “Whether the cause of the undersea cable breakage was intentional sabotage or a simple accident remains to be clarified by further investigation,” the coast guard said.

    The Hongtai, using a flag of convenience, was crewed by eight Chinese nationals and had Chinese funding, it said.

    Taiwan fears China could sever its communication links as part of an attempt to seize the island or blockade it.

    “It cannot be ruled out that it was a grey zone intrusion by China,” the coast guard said, referring to actions that fall short of an act of war.

    “The Coast Guard will cooperate with the prosecutors in the investigation and make every effort to clarify the truth.”

    Flags of convenience allow shipping companies to register their vessels in countries to which they have no link – for a fee and freedom from oversight.

    Taiwan has 14 international underwater cables and 10 domestic ones.

    There is growing concern in Taiwan over the security of its cables after a Chinese-owned cargo ship was suspected of severing one northeast of the island earlier this year.

    Separately, two ageing subsea cables serving Taiwan’s Matsu archipelago stopped functioning last month, with the outages blamed on “natural deterioration”.

    In February 2023, two subsea telecom lines serving Matsu were cut within days of each other, disrupting communications for weeks.

    Locals and Taipei officials suspected that Chinese fishing vessels or sand dredgers, which often drop anchor or scrape the seabed in Taiwanese waters, could have been responsible.

    China claims Taiwan as part of its territory and has threatened to use force to bring it under its control.

    Taiwan has identified 52 “suspicious” Chinese-owned ships flying flags of convenience from Mongolia, Cameroon, Tanzania, Togo and Sierra Leone for close monitoring, the coast guard said last month. AFP

  • Zoom to expand data center capacity in India

    Zoom to expand data center capacity in India

    Video communication platform Zoom is looking to expand its data centre capacity in the country, in a bid to address the increasing demand of its clo ud-based phone system Zoom Phone, the company’s president of product and engineering, Velchamy Sankarlingam.

    The company, which had two data centres in the country in Mumbai and Hyderabad, has now added six more data centres to manage Zoom Phone in circles – Pune, Chennai, Bengaluru, Hyderabad, Mumbai, and Delhi. Once there is a demand for Zoom Phone in other circles, Zoom will look at expanding its data centre capacity.

    As more businesses and individuals adopt Zoom Phone, the demand for servers and storage increases. This growth requires more data centers to ensure Zoom can handle the expanding user base without compromising service quality.

    Currently live in Pune and Chennai, Zoom Phone is a cloud business communications platform, which helps businesses make and receive calls over WiFi, cellular data, with options to switch from video to voice call, from desktop to handphone, with various other chat and call management tools. It replaces traditional phone lines with a more flexible, internet-powered solution, allowing employees to communicate from anywhere—whether they are at the office, at home, or on the go.

    “It (expansion of Zoom Phone) depends on where we see the demand. In these six circles, we have our own customers who have their employees in these locations. And if the customers have employees in other circles, we could expand the services,” Sankarlingam said, adding that besides Pune and Chennai, in all other circles Zoom Phone is being tested.

    Zoom Phone operates on a seat-based model, which means you pay for each ‘seat’ or user that will have access to the phone service. Each seat, typically, includes one phone number and allows the user to make and receive calls through Zoom Phone.

    In India, Zoom had launched its Zoom Phone service in October last year, after getting a licence from the department of telecommunications (DoT). With the launch, the company marked its entry into the cloud telephony sector, challenging the likes of call-centre solution providers, like Exotel, Ozonetel, Knowlarity, Twilio, and Zoom’s peers such as Cisco WebEx, Microsoft, etc. However, Zoom has an edge as it provides video, audio, chat, customer management, all at one-place.

    According to Sankarlingam, Zoom Phone is getting good traction in Pune and Chennai, especially from multinational companies (MNCs). The same is because in India, most companies still use traditional systems such as private branch exchange (PBX), and would require cloud-based internet solutions.

    When asked about the quantum of investments Zoom is looking at in India, Sankarlingam said, “There is a lot of equipment that we needed to invest in. So, it’s a combination of hardware, software, people, and resources, etc.”

    Zoom, whose video conferencing solutions skyrocketed during the Covid-19 pandemic, has lately seen a slowdown in growth rate.

    “Our growth slowed because pre-pandemic, we were like a $300 million company and then post-pandemic, we were like $4 billion. We grew 10 times during the time, which no other company has grown this fast. When you grow that much, your growth rate slows down,” Sankarlingam said, adding that Zoom’s revenue never declined.

    Lately, Zoom has been banking on its AI offerings such as Zoom AI companion — its generative AI assistant that helps businesses summarise customer and team chats and gives meeting transcripts, language translations, compose emails, send calendar invites, generate post-call tasks for follow-up, among other things.

    “AI is top of mind for everybody. And if you look at AI, most of the vendors in the market charge a premium for AI. They charge like $30, but Zoom subscription is somewhere in the teen dollars per month, but that includes all the AI capabilities,” Sankarlingam said, adding that the company has over 4 million customers who have adopted AI.

    At the end of October, Zoom had 192,400 enterprise customers. For the full FY25, Zoom guided for a total revenue between $4.656 billion and $4.661 billion. Financial Express

  • Virgin Media internet restored after earlier outage

    Virgin Media internet restored after earlier outage

    An issue which left thousands of Virgin Media O2 customers unable to access the internet has been resolved, the firm says.

    Downdetector, which tracks websites, showed more than 10,000 people reported their broadband was not working on Monday morning.

    Users first began flagging issues shortly after 10:00 GMT.

    “We have now fully restored services for all customers, following an earlier outage,” a spokesperson told the BBC.

    The company had said in an earlier statement it was aware of some customers experiencing “intermittent issues” with their services.

    The firm says on its website that together with O2, it represents more than 45 million mobile, broadband, home and phone customers across the UK.

    It reported having 5.7 million broadband customers in October 2024.

    While user reports to Downdetector have fallen from their morning peak, many Virgin Media customers have continued to flag connectivity issues on social media.

    The Student Loans Company has told users on its social media accounts it is among those affected by the outage.

    “We’re currently having problems due to a Virgin Media outage, this means we can only give general guidance when you contact us and you might have a longer wait time,” it said in a Facebook post.

    It told the BBC it experienced “connectivity issues” which have since been resolved.

    Virgin Media has declined to comment on the cause of the outage.

    Its X account told one complainant asking for more information that it “rarely” provides information about root causes to customers.

    In January 2024, Ofcom said that Virgin Media was the UK’s most-complained about broadband provider.

    It has since improved in Ofcom’s standings and in February 2025 the regulator found it had fewer complaints than TalkTalk, EE and NOW Broadband. BBC

  • Elon Musk sees to install Starlink terminals in US airspace network

    Elon Musk sees to install Starlink terminals in US airspace network

    Elon Musk’s SpaceX is seeking to deploy Starlink satellite internet terminals to help accelerate an upgrade of the information technology networks that support the US Federal Aviation Administration’s national airspace system, according to people familiar with the matter.

    The effort raises questions about conflicts of interest for Musk’s business empire and the future of a $2 billion contract awarded in 2023 to Verizon Communications Inc. to upgrade the critical infrastructure, according to the people, who weren’t authorized to speak publicly.

    Musk approved a shipment of 4,000 Starlink terminals to the FAA last week for the initiative, said one of the people. One terminal has already been installed at the FAA’s air-traffic control technology lab in Atlantic City, New Jersey, for testing, the person said.

    The person familiar with the matter said the program will be called TDM X. The goal is to have the entire program fully functional within 12 to 18 months.

    An FAA spokesperson confirmed the agency is testing one terminal in Atlantic City and two terminals at non-safety critical sites in Alaska. The FAA has been considering the use of Starlink to fix telecommunication connections to provide more reliable weather information at remote sites, including in Alaska, the spokesperson said by email.

    Verizon’s contract supports the FAA in maintaining and upgrading its critical infrastructure, company spokesman Rich Young said by email. “Protecting Americans who rely on a safe and functioning air traffic control system is more important than ever,” Young added. “Our enhancements will help make that happen.”

    A SpaceX representative didn’t immediately respond to a request for comment.

    “The Verizon system is not working and so is putting air travelers at serious risk,” Musk posted on his X social media platform.

    The people said it was unclear how the use of Starlink terminals might impact the existing Verizon contract.

    The push would extend Musk’s reach into the FAA, the aviation safety watchdog that regulates SpaceX rocket launches. Musk is overseeing a broad effort to reshape the US government under President Donald Trump, and has significant contracts with federal agencies. The FAA’s air-traffic control system manages 45,000 flights carrying almost 3 million people in the US each day.

    Improving the FAA’s aging airspace network has drawn fresh attention after a deadly midair collision in January between a regional jet and a military helicopter near Ronald Reagan Washington National Airport. After the crash, Trump called current air-traffic control technology “obsolete.”

    The FAA’s Starlink tests mark the latest inroads SpaceX is making with governments and businesses globally — an expansion that has been further accelerated by Musk’s greater political influence and reach. Bloomberg reported in December that SpaceX received a Pentagon contract to expand Ukraine’s access to a more secure, militarized version of its Starlink satellite network. Business Standard