SK Telecom announced on the 2nd that it has officially opened the ‘AI Governance Portal’ to systematically manage the reliability and safety of its artificial intelligence (AI) services.
The ‘AI Governance Portal’ will play a crucial role in strengthening the reliability and safety of AI technology by analyzing risks and opportunities of AI services based on SK Telecom’s established AI governance principle ‘T.H.E. AI’ and diagnosing compliance with checklist requirements according to risk levels.
‘T.H.E. AI’ is an acronym for △’by Telco’, which signifies consolidation and trust based on telecommunications technology; △’for Humanity’, which aims for diversity and inclusion for the welfare of humanity; and △’with Ethics’, which emphasizes transparency in decision-making and ethical accountability.
The core function of the ‘AI Governance Portal’ is to provide analysis of risks and opportunities related to AI services based on ‘T.H.E. AI’ and to deliver the outcomes. The analysis of risks and opportunities will apply a dual process involving the self-assessment area of the business team and the review/consultation area of the AI governance team and Red Team.
The business team conducts risk and opportunity assessments based on compliance with ‘T.H.E. AI’ and development principles, performing self-assessments through over 60 checklists across four areas: Reliability diversity and inclusion decision transparency ethical accountability.
Subsequently, a second assessment and evaluation will be conducted by the Red Team, composed of various experts in technology, services, and governance, along with the AI governance team. The second assessment will provide in-depth feedback on technical flaws, risk factors, copyrights, response biases, and governance areas; particularly, the Red Team will conduct a rigorous evaluation analyzing vulnerabilities of AI services based on the results of the self-assessment and demanding improvements.
Assessment and evaluations will not be a one-time occurrence but will be continuously conducted throughout the entire lifecycle of the service. Support is provided to enhance safety from pre-launch stages, including planning, development, and testing, to post-launch efforts such as operations, fault management, and improvements. All these processes will be conducted through the ‘AI Governance Portal’, and the assessment results will be presented in a dashboard format to facilitate lifecycle tracking. Chosun Biz